Privacy Questions Answered
We collect your full name, date of birth, email, phone number and home address for identity verification. You also provide banking details or e-wallet information to enable deposits and withdrawals. We keep this data secure and never sell it to third parties.
Your gameplay records, bet history and payout log are stored for twelve months after your last login, where local law permits. You can download a copy of your history at any time from Account > History, or request deletion by contacting support.
Yes. Log into your account, go to Settings > Personal Data and select View Records. You'll see your profile, contact details, banking information and recent login activity. If you need a formal data export, email support and we'll send it within five business days.
No. Payment details are processed only by DANA, OVO, GoPay, QRIS or your bank. We never store your card number or wallet password, and we don't share your transaction history with anyone outside our platform and payment processors.
We use cookies to keep you logged in, remember your language preference, and track gameplay sessions for security. You can disable non-essential cookies in your browser settings, but login and payment features require session cookies to work.
When you request account deletion, we remove your personal data within thirty days. Your account becomes inactive, but transaction records are kept for payment provider compliance. You cannot reopen a deleted account.
Before your first withdrawal, we ask for photo ID to confirm your identity. This document is scanned and stored securely, then deleted after sixty days. Every future withdrawal requires a confirmation code sent to your phone or email for final approval.
